Privacy Policy

MTechnology ("we", "us", or "our") is a digital engineering agency operated by Manish Roy, based in Assam, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://mtechnology.dev), interact with our contact forms, chatbot widget, or engage us for services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

This policy is strictly governed by the Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, of India.

We collect information strictly on a consent-first basis in the following ways:

A) INFORMATION YOU PROVIDE DIRECTLY: When you voluntarily fill out our contact form, use our chatbot widget, or reach out via WhatsApp or email, we collect: — Your full name — Email address — Phone number / WhatsApp number — Business name and industry — Project description and budget range — Any other information you intentionally share with us

B) AUTOMATICALLY COLLECTED TECHNICAL INFORMATION: When you visit our website, basic connection data is processed by our infrastructure provider (Cloudflare) to ensure security and prevent DDoS attacks. This includes: — IP address — General geographic region (country/state level only) — Browser type and device category *Note: We do not use third-party analytics software to track individual user journeys.*

C) LOCAL BROWSER STORAGE (LOCALSTORAGE): Our contact form and chatbot widget temporarily save your draft input in your browser's local storage (localStorage). This is done solely to prevent data loss if you accidentally close the page before submitting. This data stays entirely on your physical device and is NEVER transmitted to our servers until you explicitly click "Submit". You can clear this data at any time by clearing your browser cache.

D) CURRENCY DISPLAY PREFERENCE: When you select a currency (such as INR ₹, USD $, EUR €, GBP £, or AED) on our pricing matrix, this selection is processed locally in your browser to adjust estimated rates for your convenience. No personal location data, IP tracking, or external conversion services are used to record this preference.

We use the information we collect to: — Respond to your enquiries and project proposals — Communicate about ongoing or prospective projects — Send project updates, invoices, and delivery confirmations — Improve the functionality and performance of our website — Analyse traffic patterns and optimise our content — Comply with legal and regulatory obligations — Protect against fraud, abuse, or misuse of our services

We do NOT use your data for: — Selling, renting, or leasing to third parties — Unsolicited marketing to unrelated businesses — Automated profiling or algorithmic decision-making that affects your rights

MTechnology operates on a "Privacy-First" architecture.

NO TRACKING OR ANALYTICS COOKIES: Unlike most websites, we DO NOT use Google Analytics, Facebook Pixel, or any invasive third-party tracking scripts. We do not track your clicks, scroll depth, or cross-site behaviour.

NO ADVERTISING COOKIES: Since we do not run third-party advertisements or retargeting campaigns on our site, there are absolutely no advertising cookies deployed.

FUNCTIONAL STORAGE ONLY: The only data we store in your browser is strictly functional (using localStorage, not HTTP cookies) to remember your dark/light mode preferences and temporarily save your contact form drafts. This data remains on your local machine.

We do not sell, rent, or trade your personal data. We only share information in the following strictly necessary circumstances:

SERVICE PROVIDERS: We use world-class infrastructure to operate our business, including: — Cloudflare (for global CDN hosting, DNS, and DDoS protection) — WhatsApp Business (for direct client communication) — Enterprise Email Providers (for project communication)

These providers act strictly as data processors under the DPDP Act 2023, meaning they are legally bound to keep your data confidential and can only use it to provide their structural services to us.

LEGAL REQUIREMENTS: We may disclose your information if lawfully requested by an Indian court or government agency under the IT Act 2000, or to protect our rights against fraud.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected:

— Project enquiries (no engagement): Retained for up to 12 months, then deleted. — Active project clients: Retained for the duration of the project plus 3 years for legal and accounting compliance. — Invoice and payment records: Retained for 7 years as required under Indian tax law (Income Tax Act, 1961). — Browser localStorage data: Retained on your device until you clear it. We do not control this.

After the retention period, data is securely deleted or anonymised.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

— HTTPS encryption for all data in transit (enforced via Cloudflare) — Restricted access to personal data on a need-to-know basis — No storage of payment card data on our servers (we do not process card payments directly) — Regular review of our data collection and storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Under the Digital Personal Data Protection Act, 2023 (DPDPA), you have explicit rights over your data (the "Data Principal"):

— Right to Information: You can request a summary of the personal data we hold about you and the processing activities. — Right to Correction: Request that we correct, complete, or update your personal data. — Right to Erasure: Request that we permanently delete your personal data (unless we are legally required to retain it for tax/accounting purposes). — Right to Grievance Redressal: You have the right to register a complaint with our Data Protection Officer (Grievance Officer). — Right to Nominate: You can nominate an individual to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, email us at: manishroy.contact@gmail.com

We will act on all verified requests promptly within the timeframe prescribed by Indian law.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at manishroy.contact@gmail.com and we will take steps to delete such information.

Our website may contain links to third-party websites (e.g., LinkedIn, YouTube, Reddit, client websites in our portfolio). This Privacy Policy applies solely to our website. We are not responsible for the privacy practices of any third-party sites and encourage you to review their privacy policies before providing them with any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

In accordance with the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000, the name and contact details of our Grievance Officer are:

Name: Manish Roy Designation: Founder & Grievance Officer, MTechnology Email: manishroy.contact@gmail.com Phone: +91 60002 31059 Location: Assam, India

The Grievance Officer shall address and resolve your complaint within 30 days from the date of receipt, in accordance with applicable Indian law.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MTechnology Manish Roy, Founder Email: manishroy.contact@gmail.com Phone: +91 60002 31059 Location: Assam, India Website: https://mtechnology.dev